Zero trail tees packed. Hypothermia won't get you, but terrible fashion at the summit definitely will. Add 2+ items to qualify for 15% OFF. Shipping is calculated at checkout.
🌲 Pack Best-Selling Trail Tees
Wrong shirt? Wonky print? Let’s get you back on the right trail.
If your order arrives damaged, has a printing defect, or does not match what you ordered, please contact us with your order number and a description of the problem. We will reply by email so you can send clear photos. Keep the item and packaging while we investigate. We will arrange an appropriate replacement or refund for a confirmed problem.
Tell us promptly, within 30 days of delivery under our 30-Day Print & Quality Guarantee, so we have time to investigate with our fulfillment partner. This is a request for prompt reporting, not a cutoff for rights you have under applicable law.
Each item is printed after it is ordered. We do not offer discretionary returns or exchanges for a correctly supplied size or color you selected, or because you changed your mind, except where applicable law provides a right to cancel or return. Please check the garment style and measurements before ordering. If we send a different size or color from the one you ordered, contact us so we can help fix it.
Contact us immediately if you need to cancel an order or change an item or address. We will check what is still possible. Once production begins, a change or cancellation may no longer be available, subject to applicable consumer rights. Sending a request does not confirm that the order has been changed or canceled; wait for our confirmation.
Please contact us before mailing anything back. We will tell you whether a return is needed and provide the correct instructions. Do not use a parcel’s sender address as an assumed return address. If a confirmed defect or fulfillment error requires a return, we will explain the arrangements and cover the necessary return shipping.
We will confirm an approved refund by email and return it to the original payment method where possible. Your bank or payment provider determines when it appears in your account. If an approved refund has not appeared, contact us and we will help check its status.
If your package is overdue or tracking says delivered but it is missing, contact us promptly. Check the delivery location and with your household, and keep your order and tracking details handy. We will investigate with the fulfillment partner or carrier and explain the available resolution. A tracking scan alone does not remove rights you have under applicable law.
Nothing in this policy limits any cancellation, return, refund, or other consumer rights you have under applicable law.